Caboteer

Glenn Squires
Founder, Caboteer Hospitality & Development Inc.

  • Hospitality intelligence honed with over 30 years of experience; 20 in senior hospitality management and development positions:
    • Co-founder and CEO, Pacrim Hospitality Services Inc. (1997-Present)
    • Launched the IPO and was CEO of Holloway Lodging REIT (2006-11)
    • Vice President Atlantic Canada Fortis Properties Inc. - launched Fortis hotel division in 1994
  • Vice President Atlantic Canada Atlific Hotels and Resorts (17 years)
  • Credited with 100+ hotel real estate developments and acquisitions
  • Significant hotel portfolio as a result of negotiating numerous hotel management contracts
  • Outstanding talent for operational diagnostic and profit optimization
  • Past Chair of IHG Owner’s Association and current Chair of the Nova Scotia Tourism Association
  • Awarded “Developer of the Year” (Canada) by IHG; Awarded “International Development Award” by Wyndham Worldwide; received “Vision Award” from the Nova Scotia Tourism Industry Association

Pacrim Hospitality Services Inc. Management Team (Contracted by Caboteer)

Gerald Normandeau
Senior Vice President, Operations Western Canada
  • 30 years of experience managing and overseeing multi-branded, full and select service hotel properties
  • "Hands-on" experience with property improvement plans (PIPs); including re-branding and re-positioning of properties
  • Transformation of distressed properties to top award winners
  • Specialist in the management of hotel pre-openings including food and beverage services
  • Thorough knowledge of human resources including labour negotiations
  • Active in the community including board membership for provincial and national tourism and hospitality franchise committees
  • Bilingual (French and English)
Thom Killingsworth
Regional Vice President, Operations
  • Over 25 years of hospitality operations and sales experience
  • Strong operational knowledge in rooms, food and beverage, golf, retail and spa environments
  • Extensive experience in development as well as re-positioning of resorts, restaurants and hotels
  • Extensive experience with capital projects valued from $30m - $50m
  • Visionary leader with strong mentorship abilities
  • Well versed in recruitment and training of staff in select service & full service operations
  • Recipient of the AAA 5 Diamond Award
John Squires
Regional Vice President, Operations
  • 16 years of experience in hotels and restaurants, 7 years specifically of food and beverage management
  • 9 years hotel operations
  • 6 years developing hotels through new construction and renovations with various brands; Holiday Inn Express, Hampton Inn & Suites, Radisson, Four Points by Sheraton, Wingate by Wyndham, Crowne Plaza and Super 8
  • Expertise in financial analysis, budget development, revenue forecasting, and project management
Celeste Baxter
Director, Human Resources
  • 25+ years of experience in hospitality operations management spanning all disciplines.
  • Graduate of Saint Mary's University; B.Comm (Personnel & Industrial Relations, BA (English))
  • Extensive background in people leadership, employee training and development, succession planning as well as development and implementation of policies, benefits and incentives programs
  • Pre-opening Manager for several branded hotels
  • Achieved seven consecutive years of IHG Awards of Excellence
  • Provides support and analysis to each Regional Vice President
Penny Squires
Director, Guest Satisfaction
  • 25 years of hospitality industry experience
  • Monitors brand guest comment programs and customer service trends
  • Implements and analyzes guest feedback program for non-branded properties
  • Ensures guest concerns are addressed
  • Monitors social media to ensure hotels respond to guest comments, to maintain property information and to enhance property ranking
  • Provides support and analysis to each Regional Vice President
Russell Fudge
Interim Purchasing Manager
  • 28 years of diverse hospitality management
  • Project manager on over 25 new builds/conversions/renovations and openings of branded and non-branded hotels
  • Comprehensive knowledge within procurement, installation of FF&E/OS&E and product inventory controls
  • Established relationships with top industry suppliers and vendors
  • Comprehensive knowledge of major brands, recognizing approved products for pre-openings and ongoing hotel operations
  • Negotiates and monitors national purchasing contracts to ensure the best possible pricing is provided to each client
  • Provides support and analysis to each Regional Vice President
Keith MacArthur
Corporate Controller
  • A Certified Management Accountant with a Master's in Business Administration
  • Over 20 years of experience in the areas of finance, operations and administration
  • Assists clients with accounting management including implementing systems and procedures, budgeting, business plans, quarterly forecasting, cash management, tax planning and compliance
  • Expertise in computerized accounting and financial statement report design
  • Provides support and analysis to each Regional Vice President
Clark Squires
President & COO, Intergy (a division of Pacrim)
  • 30 years of regional and international business development, marketing and sales
  • Extensive knowledge of electronic distribution channels, internet marketing and hotel room sales
  • Received various awards for excellence in hospitality and tourism - "Atlantic Canada Showcase Award" for outstanding contribution to the development of tourism in Atlantic Canada as well as other awards for creating various Canada Tourism Expert programs
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